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Frequently Asked Questions

What is the status of my order?

Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email along with the link to track your order. Or, you can track the status of your order from your "order history" section on your account page on the website.

What payment methods do you accept?

You can purchase on our website using a debit, credit card, net banking or UPI. Additionally, we support Paypal, Amazon Pay, Apple Pay, Google Pay, Paytm, and other wallets. You can choose these payment methods at checkout.

Do you accept returns?

Yes, we do accept returns subject to fulfilment of the following conditions: - The item must have been sold on our online store - The item shouldn't have been used in any way - The item should have its original packaging with all the tags etc. - The return or exchange request is made within 14 days of ordering. To request for a return, please reach out to support by submitting your request via "contact us" form or text, call to (716) 848-0099.

A member of our support staff shall respond as soon as possible.

Do you Offer Coupons and Discounts ?

Yes we do !

Subscribe to our website newslatter and we send you discounts and coupons.

Is your site secure ?

Yes !

You can check by click on the URL, If it begins with “https” instead of “http,” it means the site is secured using an TLS/SSL certificate and also a padlock left to the URL.

Where the Koozie Shop online based ?

We are based in Lancaster, NY Suburbs of Buffalo,NY.

My Account

How do i create an account ?

Click the "Login" button on the top right side.

Click on "Create Account".

How do i change my password if i forgot it ?

1. Open your QualityPerfection account.

2. Click on the "Profile " Tab .

3. Click on " Change Password ".

Delivery Questions

How much is delivery?

Orders above 45$ are free USPS priority or UPS Ground shipping, 2-3 business days shipping time.

Under 45$ orders, you can choose shipping method before checkout.

Can I change my delivery address after I have placed my order?

If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us through 'contact us' form.

You can contact us through Text or Phone call at : (716) 415-0354

What's App : (716) 415-0354

Do you ship product orders to Canada?

Unfortunately, we do not at this time ship orders to Canada but are actively working to change this.

Do you ship items to Army Post Offices?

We ship our products throughout the U.S., including to military APOs. However, due to certain military requirements and regulations, we cannot guarantee when your order will be received but can guarantee the date it will ship.

Do you offer overnight shipping?

Yes, we do.

Contact us before making the order, Text or Phone call : (716) 415-0354

Choose at delivery method the type of shipping you interested in for shipping prices.

How quickly you fulfill orders ?

Orders made until to 4pm EST, will be shipped the same day, if you need the package shipped overnight, please text us at (716) 415-0354

What are your shipping options ?

We ship with UPS and USPS.

Is there a discount available for selecting a faster shipping time instead of the free shipping option?

To expedite the shipping process, customers have the option to select their preferred shipping time and pay for the upgraded service. In such cases, the cost of the standard free shipping will be deducted from the overall shipping price and refunded to the customer.

For more help and fast response please text to : (716) 848-0099

Order & Payment Questions

How long will it take to ship my order?

Delivery times may vary depending on the delivery location as well as the type of product you order. Normally, once you've placed your order, it usually takes 2 to 24 hours to process and mark it ready-for-shipping.

Can I Order Different Quantities?

Yes.

No minimum order quantity.

To choose different quantity (check image), Click 10+ and type the quantity you want.

Quantity Change Image

Do you accept Tax Exempt certificate ?

Yes, we do.

If you're a tax-exempt organization, simply provide a valid and complete State Tax Exemption certificate and any sales tax will be waived.

Please reach out to support by submitting your request via "contact us" form.

Do you offer tryout koozies (prepare heat press setup settings for printing on fabric )?

Yes, we offer low cost koozies .

Those low cost koozies are defective mostle color defect.

Link for out Defect collections - Link

How Can I Check My Order Status ?

Click on the quastion mark on the right side of your screen, type the order number #****

and Email or Phone Number on File.

When will i get my refund ?

2-3 Business Days.

What do i do if i had an issue with my order ?

Contact us as soon as possible and the fastest way is text message (716) 415-0354 or What's App, you can also email us at contact@quality-perfection.com

Can Coolers Questions

Printing & Fabric Questions

What the Difference Between DTF Printing And Sublimation Printing: What You Need to Know

Please check our blog  - Click

What is the Difference between UV Printing and Screen Printing? A Comprehensive Guide

Plaese check our article - Blog

Neoprene vs Foam Koozie: Which One Is Better & Why?

Please check our - Blog

What type of koozies you can use Sublimation printing for?

You can use Sublimation printing with almost any type of Neoprene or foam koozies, except all Metallic foam or neoprene koozies.

Do you sell unsewn koozies ?

No

Do you make can cooler to fit the 8.45 oz cans ?

We have off white slim 8.4oz can sleeves.

Do you customize or do printing?

We don't do Printing, however you can use those Etsy shops for printing, they use our koozies.

West coast

www.etsy.com/shop/RubyMoonxo www.etsy.com/shop/BaumsBoutique?ref=l2-about-shopname

East coast www.etsy.com/shop/thecraftyword323 You can use those guys for Sublimation (pictures) South : www.etsy.com/shop/Honeyislandprintco Florida : GratefulDent.etsy.com Cheers, Ben

How many of each color on pack of 50 mix color ?

5 from each colors.

Can i sublimate or DTF on Foam Can Coozies ?

Yes, you can.

But you can't on any metallic color can cooler Foam or Neoprene.

Can i sublimate or DTF on Neoprene fabric ?

Yes you can.

But if neoprene coozie is in metallic color you can't sublimnate or DTF on it.

What are the temperature for Sublimation ?

Sublimation requires temps of around 400 F degrees with times ranging between 45-60 seconds and this can vary depending on the type of heat press machine each person has. 

Fluctuates way more on the type of the machine! 

Can I use koozies for hot beverages?

While koozies are primarily designed for cold beverages, they can also provide some insulation for hot beverages. However, it's important to note that koozies are generally more effective at keeping things cold rather than hot. If you're specifically looking for a product to keep your hot beverage warm, you might want to consider alternatives like insulated sleeves or thermal mugs.

Are koozies reusable?

Yes, koozies are reusable. They are typically made from durable materials such as neoprene, foam, or fabric, which can withstand repeated use. After each use, simply remove the koozie from your beverage container, and it's ready to be used again.

Can koozies be used with both cans and bottles?

Yes, there are koozies available that can be used with both cans and bottles. Some koozies have a universal design or adjustable features that allow them to fit various sizes of beverage containers. However, it's always a good idea to check the product description or packaging to ensure compatibility with your specific type of container.

Do koozies prevent condensation?

Yes, one of the benefits of using a koozie is that it can help reduce or prevent condensation on the outside of your beverage container. The insulating material of the koozie helps to create a barrier between the cold drink and the surrounding air, reducing the formation of condensation and keeping your hands dry.

Neoprene

Qualities Of Neoprene

  • Resistance to weather
  • Heat resistant
  • Waterproof
  • Insulator
  • Resistance to many chemicals
  • Durable
  • Flexibility
  • Stretchable
  • UV ray resistant

What is Neoprene Rubber Used For ?

You'll fine wide variety of applications in wide variety of sectors, including but not limited to :

  1. Mobile Technology
  2. Defence
  3. Medical and Healthcare
  4. Food Equipment ( FDA - Approved Rubber )
  5. Aerospace
  6. Can Cooler Sleeves - Koozies

What is the accuracy of the neoprene thickness ?

The 4mm neoprene gross error is ±0.5mm  - Coozie can be between 3.5mm to 4.5 mm thickness.

Settings for Heat Press Vinyl Projects for Slim / Regular Size Neoprene Can Coolers

  1. Preheat Your Press
  2. Clean The Slim Neoprene Can Cooler Sleeve
  3. Use Teflon Sheet Between The Press and Can Cooler Sleeve
  4. Cricut Press : 30 - 40 Seconds at 310 Degrees Fahrenheit Using Light Pressure
  5. Commercial Press : 15-20 Seconds at 300 Degrees Fahrenheit using light pressure
  6. Iron : 15 -20 Seconds on Cotton Using Light Pressure

Settings for Heat Press for Infusible Ink - Sublimation, DTF Projects for Neoprene Can Coolers

  1. Preheat Your Press to 400 Degrees Fahrenheit.
  2. Clean any Lint from The Can Cooler Sleeve
  3. Press 40-60 Seconds and Use Light to Medium Pressure.
  4. Best Results with Medium Pressure.

Settings for Heat Press for Infusible Ink - Sublimation, Projects for Neoprene Can Coolers

  1. Preheat Your Press to 320 Degrees Fahrenheit.
  2. Clean any Lint from The Can Cooler Sleeve
  3. Press 10 Seconds and Use Light to Medium Pressure.
  4. Best Results with Medium Pressure.

Settings for Heat Press for Infusible Ink - DTF, Projects for Neoprene Can Coolers

  1. Preheat Your Press to 330 Degrees Fahrenheit.
  2. Clean any Lint from The Can Cooler Sleeve
  3. Press 25 Seconds and Use Light to Medium Pressure.
  4. Best Results with Medium Pressure.

Foam

Settings for Heat Press Vinyl Projects for Foam Can Coolers

  1. Preheat Your Press
  2. Clean The Foam Can Cooler Sleeve
  3. Use Teflon Sheet Between The Press and Can Cooler Sleeve
  4. Cricut Press : 30 - 40 Seconds at 310 Degrees Fahrenheit Using Light Pressure
  5. Commercial Press : 15-20 Seconds at 300 Degrees Fahrenheit using light pressure
  6. Iron : 15 -20 Seconds on Cotton Using Light Pressure

Settings for Heat Press for Infusible Ink - Sublimation, DTF Projects for Foam Can Coolers

  1. Preheat Your Press to 400 Degrees Fahrenheit.
  2. Clean any Lint from The Can Cooler Sleeve
  3. Press 30-40 Seconds and Use Light to Medium Pressure.
  4. Best Results with Light Pressure.

Settings for heat press vinyl projects for metallic foam koozies

When it comes to heat pressing vinyl onto metallic foam koozies, there are a few printing settings you should consider. Here are some guidelines to help you achieve the best results:

1. Temperature: Metallic foam koozies typically require a lower heat setting compared to other materials. Start with a temperature of around 300°F (150°C) and adjust as needed based on the manufacturer's recommendations and the vinyl you're using.

2. Pressure: Apply medium to firm pressure when heat pressing the vinyl onto the koozies. Make sure the pressure is evenly distributed across the design area to ensure proper adhesion.

3. Time: The time needed for heat pressing can vary based on the vinyl type and the heat press machine you're using. Begin with a moderate time setting, typically around 10-15 seconds. Test the vinyl's adhesion and adjust the time accordingly. Avoid excessive heat exposure, as it can damage the metallic foam.

4. Pre-press: Pre-pressing the koozies before applying the vinyl can help remove any moisture and wrinkles. Place the koozie on the heat press and apply pressure for a few seconds without the vinyl to prepare the surface.

5. Protective sheet: Place a protective sheet or parchment paper between the heat press platen and the vinyl to prevent direct contact. This will protect the vinyl and metallic foam from any potential scorching or damage.

6. Peel hot or cold: Depending on the vinyl type, follow the manufacturer's instructions for peeling off the backing. Some vinyl requires peeling the backing while the material is still hot, while others are better peeled once cooled. Make sure to refer to the vinyl manufacturer's guidelines for the best results.

7. Cooling time: Allow the koozies to cool down completely before handling or stacking them. This will ensure that the vinyl has properly adhered to the metallic foam surface.

Remember to always consult the specific instructions provided by the vinyl manufacturer for the best settings and techniques, as they may vary depending on the brand and type of vinyl you are using. Additionally, it's a good practice to test on a sample or scrap material before applying the vinyl to your final project to ensure desired results.

Printing Applications

How to use Cricut for Koozies

Click this Link

Cleaning and maintaining

Cleaning and maintaining Magnetic Can Koozies

Cleaning and maintaining the Magnetic Neoprene Can Cooler Sleeve is a breeze. Simply hand wash it with mild soap and water, and it will be ready for your next outing. Its durable construction ensures that it can withstand repeated use without losing its functionality or stylish appearance.

How Long Does Neoprene Can Cooler Sleeves Take To Dry ?

Anywhere from 20 minutes to 4 hours for it to completely dry.

Can Neoprene Can Cooler Sleeves Be Washed ?

Yes !

1. Rinse the Neoprene Sleeves under running water for several minutes.

2. Soaking in a mixture of distilled white vinegar .

3. Hang it up to air dry outside .

Are koozies machine washable?

The washability of koozies depends on the material and construction. Many koozies can be safely machine washed, but it's always best to refer to the care instructions provided by the manufacturer. Some koozies may recommend hand washing to maintain their shape and durability. If in doubt, it's safer to hand wash the koozie using mild soap and water.