Skip to content
Free Shipping On Orders 35$ or Up - 2-3 Shipping Business Days
Free Shipping On Orders 35$ or Up - 2-3 Shipping Business Days

How can we help you?

Help Center

Frequently Asked Questions

What is the status of my order?

Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email along with the link to track your order. Or, you can track the status of your order from your "order history" section on your account page on the website.

What payment methods do you accept?

You can purchase on our website using a debit, credit card, net banking or UPI. Additionally, we support Paypal, Amazon Pay, Apple Pay, Google Pay, Paytm, and other wallets. You can choose these payment methods at checkout.

Do you accept returns?

Yes, we do accept returns subject to fulfilment of the following conditions: - The item must have been sold on our online store - The item shouldn't have been used in any way - The item should have its original packaging with all the tags etc. - The return or exchange request is made within 30 days of ordering. To request for a return, please reach out to support by submitting your request via "contact us" form or text, call to (716) 415-0354.

A member of our support staff shall respond as soon as possible.

Do you Offer Coupons and Discounts ?

Yes we do !

Subscribe to our website newslatter and we send you discounts and coupons.

Is your site secure ?

Yes !

You can check by click on the URL, If it begins with “https” instead of “http,” it means the site is secured using an TLS/SSL certificate and also a padlock left to the URL.

Where the Koozie Shop online based ?

We are based in Lancaster, NY Suburbs of Buffalo,NY.

My Account

How do i create an account ?

Click the "Login" button on the top right side.

Click on "Create Account".

How do i change my password if i forgot it ?

1. Open your QualityPerfection account.

2. Click on the "Profile " Tab .

3. Click on " Change Password ".

Delivery Questions

How much is delivery?

Orders above 35$ are free USPS priority or UPS Ground shipping, 2-3 business days shipping time.

Under 35$ orders, you can choose shipping method before checkout.

Can I change my delivery address after I have placed my order?

If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us through 'contact us' form.

You can contact us through Text or Phone call at : (716) 415-0354

What's App : (716) 415-0354

Do you ship product orders to Canada?

Unfortunately, we do not at this time ship orders to Canada but are actively working to change this.

Do you ship items to Army Post Offices?

We ship our products throughout the U.S., including to military APOs. However, due to certain military requirements and regulations, we cannot guarantee when your order will be received but can guarantee the date it will ship.

Do you offer overnight shipping?

Yes, we do.

Contact us before making the order, Text or Phone call : (716) 415-0354

Choose at delivery method the type of shipping you interested in for shipping prices.

How quickly you fulfill orders ?

Orders made until to 4pm EST, will be shipped the same day, if you need the package shipped overnight, please text us at (716) 415-0354

What are your shipping options ?

We ship with UPS and USPS.

Order & Payment Questions

How long will it take to ship my order?

Delivery times may vary depending on the delivery location as well as the type of product you order. Normally, once you've placed your order, it usually takes 2 to 24 hours to process and mark it ready-for-shipping.

Can I Order Different Quantities?

Yes.

No minimum order quantity.

To choose different quantity (check image), Click 10+ and type the quantity you want.

Quantity Change Image

Do you accept Tax Exempt certificate ?

Yes, we do.

If you're a tax-exempt organization, simply provide a valid and complete State Tax Exemption certificate and any sales tax will be waived.

Please reach out to support by submitting your request via "contact us" form.

Do you offer tryout koozies (prepare heat press setup settings for printing on fabric )?

Yes, we offer low cost koozies .

Those low cost koozies are defective mostle color defect.

Link for out Defect collections - Link

How Can I Check My Order Status ?

Click on the quastion mark on the right side of your screen, type the order number #****

and Email or Phone Number on File.

When will i get my refund ?

2-3 Business Days.

What do i do if i had an issue with my order ?

Contact us as soon as possible and the fastest way is text message (716) 415-0354 or What's App, you can also email us at contact@quality-perfection.com

Can Coolers Questions

Printing & Fabric Questions

What the Difference Between DTF Printing And Sublimation Printing: What You Need to Know

Please check our blog  - Click

What is the Difference between UV Printing and Screen Printing? A Comprehensive Guide

Plaese check our article - Blog

Neoprene vs Foam Koozie: Which One Is Better & Why?

Please check our - Blog

What type of koozies you can use Sublimation printing for?

You can use Sublimation printing with almost any type of Neoprene or foam koozies, except all Metallic foam or neoprene koozies.

Do you sell unsewn koozies ?

No

Do you make can cooler to fit the 8.45 oz cans ?

We have off white slim 8.4oz can sleeves.

Do you customize or do printing?

We don't do Printing, however you can use those Etsy shops for printing, they use our koozies.

West coast

www.etsy.com/shop/RubyMoonxo www.etsy.com/shop/BaumsBoutique?ref=l2-about-shopname

East coast www.etsy.com/shop/thecraftyword323 You can use those guys for Sublimation (pictures) South : www.etsy.com/shop/Honeyislandprintco Florida : GratefulDent.etsy.com Cheers, Ben

How many of each color on pack of 50 mix color ?

5 from each colors.

Can i sublimate or DTF on Foam Can Coozies ?

Yes, you can.

But you can't on any metallic color can cooler Foam or Neoprene.

Can i sublimate or DTF on Neoprene fabric ?

Yes you can.

But if neoprene coozie is in metallic color you can't sublimnate or DTF on it.

What are the temperature for Sublimation ?

Sublimation requires temps of around 400 F degrees with times ranging between 45-60 seconds and this can vary depending on the type of heat press machine each person has. 

Fluctuates way more on the type of the machine! 

Neoprene

Can Neoprene Can Cooler Sleeves Be Washed ?

Yes !

1. Rinse the Neoprene Sleeves under running water for several minutes.

2. Soaking in a mixture of distilled white vinegar .

3. Hang it up to air dry outside .

How Long Does Neoprene Can Cooler Sleeves Take To Dry ?

Anywhere from 20 minutes to 4 hours for it to completely dry.

Qualities Of Neoprene

  • Resistance to weather
  • Heat resistant
  • Waterproof
  • Insulator
  • Resistance to many chemicals
  • Durable
  • Flexibility
  • Stretchable
  • UV ray resistant

What is Neoprene Rubber Used For ?

You'll fine wide variety of applications in wide variety of sectors, including but not limited to :

  1. Mobile Technology
  2. Defence
  3. Medical and Healthcare
  4. Food Equipment ( FDA - Approved Rubber )
  5. Aerospace
  6. Can Cooler Sleeves - Koozies

Printing Applications

How to use Cricut for Koozies

Click this Link